Privacy Policy
Effective Date: 20 April 2026
Last Updated: 20 April 2026
This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.
Section 1 – Website
a) Who Are We
We are a business consulting and coaching firm providing professional services to individuals and organisations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.
b) Legal Basis for Processing
We collect and process personal information where it is reasonably necessary to operate our business. This may include:
- Your consent
- Performance of a contract (e.g. delivering services)
- Compliance with legal obligations
- Legitimate business interests, such as improving our services
c) Comments
When visitors leave comments (if enabled), we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.
d) Media
If you upload images or files to the website, you should avoid including embedded location data (such as EXIF GPS), as this data may be accessible to others.
e) Cookies
Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You may choose to disable cookies through your browser settings, though some functionality may be affected.
f) Embedded Content from Other Websites
Pages on this website may include embedded content (e.g. videos, articles, or social media feeds). Embedded content behaves as if you visited the originating website, which may collect data, use cookies, and track interactions.
g) Data Sharing
We do not sell your personal information. We may share your data with trusted third-party service providers, including:
- Website hosting and analytics providers
- Customer relationship management (CRM) systems
- Email marketing platforms
These providers are only given access to the information necessary to perform their services and are required to protect your data.
h) International Data Transfers
Some third-party providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.
i) Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer period is required by law.
j) Data Security
We take reasonable technical and organisational measures to protect your personal information, including secure systems, restricted access, and data protection protocols.
k) Data Breach Procedures
In the event of a data breach, we will take prompt action to contain and assess the breach. Where required by law, we will notify affected individuals and relevant authorities.
l) Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
m) Your Rights Over Your Data
You may request access to, correction of, or deletion of your personal information. You may also object to or restrict certain processing activities.
n) Direct Marketing
If you receive marketing communications from us, you may opt out at any time by using the unsubscribe link or contacting us directly.
o) Complaints
If you believe your privacy has been breached, you may contact us using the details below. We will respond within a reasonable timeframe. If you are not satisfied, you may refer your complaint to the relevant regulatory authority.
Section 2 – Other Online Services (e.g. Virtual Coaching, Meetings, Webinars)
a) Who Are We
We provide consulting and coaching services through online platforms such as video conferencing, webinars, and digital collaboration tools.
b) Legal Basis for Processing
We process information collected during online services based on contractual necessity, consent, and legitimate interests in delivering and improving our services.
c) Comments
During online sessions, you may provide chat messages, feedback, or written input, which may be retained as part of service records.
d) Media
Audio, video, and shared files may be collected where necessary. Sessions may be recorded with prior notice and consent.
e) Cookies
Third-party platforms used for online services may use cookies or similar technologies in accordance with their own policies.
f) Embedded Content from Other Websites
Online sessions may include third-party content (e.g. videos or documents), which may collect usage data.
g) Data Sharing
We may use third-party providers such as:
- Video conferencing platforms
- Scheduling tools
- Payment processors
These providers process your information only as necessary to deliver services.
h) International Data Transfers
Online service providers may store or process your data in overseas locations. We take reasonable steps to ensure appropriate safeguards are in place.
i) Data Retention
We retain session records, notes, and communications only as long as necessary for service delivery, business operations, and legal obligations.
j) Data Security
We implement reasonable safeguards, including secure platforms and controlled access to information.
k) Data Breach Procedures
We follow internal procedures to identify and respond to data breaches and will notify affected individuals where required.
l) Children’s Privacy
Our online services are not intended for individuals under 18 years of age.
m) Your Rights Over Your Data
You may request access, correction, or deletion of personal information collected during online services.
n) Direct Marketing
You may opt out of receiving follow-up communications or marketing at any time.
o) Complaints
Privacy concerns or complaints can be raised using the contact details provided below.
Section 3 – Face-to-Face Services
a) Who Are We
We provide in-person consulting and coaching services tailored to business and professional needs.
b) Legal Basis for Processing
We collect and use personal information where necessary to deliver services, fulfil contractual obligations, and comply with legal requirements.
c) Comments
Notes, feedback, and records from consultations may be documented as part of your client file.
d) Media
We do not generally record in-person sessions. If recording is required, your consent will be obtained beforehand.
e) Cookies
While cookies do not apply directly to in-person services, related digital systems (e.g. booking tools) may use them.
f) Embedded Content from Other Websites
Not generally applicable, though shared digital resources may involve third-party platforms.
g) Data Sharing
Your information remains confidential. We may share data only where necessary to deliver services or comply with legal obligations.
h) International Data Transfers
Where digital systems are used to store records, data may be processed overseas with appropriate safeguards.
i) Data Retention
We retain client records for as long as necessary for service delivery, business operations, and legal compliance.
j) Data Security
We use secure storage methods for both physical and electronic records, with restricted access.
k) Data Breach Procedures
We have processes in place to respond to and manage any data breaches in accordance with applicable laws.
l) Children’s Privacy
Our services are not intended for individuals under 18.
m) Your Rights Over Your Data
You may request access to or correction of your personal information at any time, subject to legal requirements.
n) Direct Marketing
You may opt out of any communications not directly related to your services.
o) Complaints
You may lodge a privacy complaint with us, and we will respond within a reasonable timeframe.
Anonymity and Pseudonymity
Where practical and lawful, you may choose to interact with us anonymously or using a pseudonym. However, in many cases, this may limit our ability to provide services.
Business Transfers
If our business undergoes a merger, sale, or restructure, your personal information may be transferred as part of that process. Any such transfer will be subject to appropriate confidentiality protections.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
The Australian Business Services Network
INF0@TABSNETW0RK.C0M
+61 (O)4O3 987 898
495 Cardigan Street,
CARLTON VIC 3053
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any changes.